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Resolved

Connectivity issues with PIQY Cloud

Jul 16, 2026 at 4:26pm UTC
Affected services
PIQY Cloud

Resolved
Jul 16, 2026 at 5:37pm UTC

PIQY Cloud connectivity has returned to normal. Our upstream provider has resolved the underlying issue, and we have confirmed that PIQY KDS connections are operating normally. We will continue monitoring the service.

Updated
Jul 16, 2026 at 5:25pm UTC

Connectivity is beginning to recover, but some PIQY KDS customers may continue to experience intermittent issues. We are monitoring service stability before declaring the incident resolved.

Created
Jul 16, 2026 at 4:26pm UTC

Some PIQY KDS customers may experience intermittent connectivity to PIQY Cloud. The issue is caused by an outage affecting one of our upstream infrastructure providers, primarily in Europe and APAC.

The provider has identified the cause and is implementing a fix. We are monitoring the recovery and assessing the impact on PIQY services.

We will provide another update when the provider reports meaningful progress or service begins to recover.