Connectivity issues with PIQY Cloud
Resolved
Jul 16, 2026 at 5:37pm UTC
PIQY Cloud connectivity has returned to normal. Our upstream provider has resolved the underlying issue, and we have confirmed that PIQY KDS connections are operating normally. We will continue monitoring the service.
Affected services
Updated
Jul 16, 2026 at 5:25pm UTC
Connectivity is beginning to recover, but some PIQY KDS customers may continue to experience intermittent issues. We are monitoring service stability before declaring the incident resolved.
Affected services
Created
Jul 16, 2026 at 4:26pm UTC
Some PIQY KDS customers may experience intermittent connectivity to PIQY Cloud. The issue is caused by an outage affecting one of our upstream infrastructure providers, primarily in Europe and APAC.
The provider has identified the cause and is implementing a fix. We are monitoring the recovery and assessing the impact on PIQY services.
We will provide another update when the provider reports meaningful progress or service begins to recover.
Affected services